Last updated: 2026-02-25

INCA S.A., a Swiss company with its registered office at Place du Tricentenaire 1, 2300 La Chaux-de-Fonds, attaches great importance to the protection of your personal data.
This privacy policy informs you how we collect, use, store, and protect your data, in accordance with the nLPD (Federal Act on Data Protection – Switzerland, 2023).

1. Who is responsible for processing your data?

The data controller is:

INCA S.A.
Place du Tricentenaire 1
2300 La Chaux-de-Fonds – Switzerland
Email: marketing@inca-sa.ch

2. What data is collected?

We may collect and process the following data:

    • First and last name

    • Email address

    • Phone number (if provided)

    • Message sent via the contact form

    • Information related to a request for a quotation or a quote

    • Data from newsletter subscription

    • Anonymized IP address
3. For what purpose do we use your data?

Your data is used exclusively for the following purposes:

  • Handling submitted requests

  • Sending newsletters, news, and commercial communications

  • Customer relationship management

  • Improving site performance and traffic analysis (Search Console)

  • Optimizing our marketing campaigns

  • Compliance with our legal obligations

We do not carry out any automated profiling.

4. With whom do we share your data?

We do not sell or rent your data.
However, certain service providers may process your data strictly within the scope of the purposes described:

Brevo (formerly Sendinblue)

Used for sending newsletters and managing subscriptions.
Data stored in Europe. Compliant with the GDPR and the nLPD.

Google Search Console

Used to analyze site performance (queries, clicks, impressions, technical errors).
The data transmitted is anonymized and does not make it possible to identify an individual.

Web hosting

The site is hosted by Infomaniak, a provider based in Switzerland and compliant with Swiss and European security requirements.

All these service providers act only on INCA S.A.’s instructions and may not use your data for other purposes.

5. Cookies and similar technologies

Our site uses cookies to ensure smooth browsing and to improve our services.

Types of cookies used

Essential cookies

Necessary for the operation of the site (security, session management).

Analytics cookies

Performance measurement and understanding user behavior via tools such as Google Search Console.

Marketing cookies

Only if you accept their use.
They make it possible to analyze the audience or improve the relevance of our content.

You can manage or disable cookies directly from your browser.

6. Data security

INCA S.A. implements strict technical and organizational measures:

  • Access limited to authorized persons

  • Regular backups

  • Secure data storage

  • Protection against unauthorized access, loss, or deletion

7. Retention period

Your data is retained:

  • for as long as necessary to respond to your request or maintain the business relationship;

  • or until you request deletion;

  • or in accordance with Swiss legal requirements.

Data collected via the newsletter is retained until you unsubscribe.

8. Your rights (nLPD – Switzerland)

You have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to object

  • Right to data portability

To exercise any of these rights, please contact us at:
marketing@inca-sa.ch

We will process your request within a reasonable timeframe.

9. Unsubscribe

Each email sent via our newsletter contains a clear and functional unsubscribe link.
You may also write to us at any time to request the deletion of your data.

10. Changes to this policy

This policy may be updated to reflect technical, legal, or organizational changes.
The most recent version is always available on our website.